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"I must congratulate you on breathtakingly efficient service of the order paid for over the phone. I had placed the order and you confirmed that it would be despatched a day later. I received an email notification in the morning, stating that the delivery was scheduled to take place between 11.12am and 12.12pm and a very courteous young man delivered it at about 11.26am. I've never experienced anything so swift and will be notifying other book suppliers of my experience at BEBC. Your efficiency should be of interest to them."

Robert Burns

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