ELT Delivery Charges
If you are ordering goods for delivery outside of the UK, please note that your consignment may be subject to import duties and taxes, which are levied once the goods reach the country of destination. Any such charges levied in relation to customs clearance must be paid by you. It is accepted by you that BEBC has no control over additional charges in relation to customs clearance. BEBC recommends that you check with your local customs officials or post office for more information regarding importation taxes/duties that may be applicable to your online order. You will be the importer of record and responsible for any import VAT and duty that needs to be paid. In addition, any charges for import clearance will be paid by you, the customer.
NOTE: Please use a valid EORI number in your delivery details to help with quick customs clearance if based in the EU.
Please note: due the recent increases in postage rates and fuel surcharges which we can no longer absorb, we regret there will be a cost to all orders below 20 books
UK Online Orders (Website Offer for more than 20 books ordered!) FREE
1-4 items £4.95
5 - 9 items £6.95
10 -19 Items £7.95
20 + more - Free
Stock items despatched within 48 hours. Delivery: 1 - 3 days. [3 -5 days to non-mainland] A supplement of £20.00 will be charged for all parcels over 2kg to addresses not in mainland UK & the Scottish Highlands. Applies to Isle of Man, Isle of Wight,Isles of Scilly, Northern Ireland & selected postcodes areas - AB, FK, HS, IV, KA, KW, PA, PH & ZE.
UK Express Deliveries
We offer next morning weekday delivery (guaranteed before 10.30am) - Orders must be placed by 13:00; the additional charge is £25.00 per box.
Saturday delivery is available at a charge of £25.00 per box. Please contact us to make arrangements.
UK Collections (for returns)
We would be pleased to arrange collections; for mainland
UK addresses the charge for this is £25.00 per box.
For all large* Overseas Orders
We recommend you contact us for a quotation based on the total weight of your order.
*Large = more than 200 items.
BREXIT and Delivery Charges
For all deliveries to European countries, with effect from 2nd January 2022, we shall have to increase charges by £5 per consignment on all our overseas services.
All orders for 1-4 books will be sent Royal Mail trackable to Europe and Rest of the World
Ireland
1 item - £8.50
2 items - £10.50
3 items - £13.50
4 - 24 items - £25.00 25 - 49 items - £50.00 50 - 99 items - £75.00 100 - 199 items - £125.00
Selected EU Countries 1
Austria, Belgium, Channel Islands, Denmark, France, Germany, Luxembourg, Netherlands **
1 - 4 items - £20.50
4 - 24 items - £38.50 25 - 49 items - £65.00 50 - 99 items - £95.00 100 - 199 items - £180.00
Other EU & European Countries 2
Czech Republic, Finland, Greece, Italy, Norway, Portugal, Slovakia, Spain, Sweden
1 - 4 items - £22.50
4 - 24 items - £45.50 25 - 49 items - £70.00 50 - 99 items - £105.00 100 - 199 items - £210.00
Please contact us for a quotation for larger orders.
Other EU & European Countries 3
Bulgaria, Croatia, Estonia, Hungary, Latvia, Liechtenstein, Lithuania, Poland, Romania, Slovenia, Switzerland**,Russia***
1 - 3 items - £25.50
4 items - £39.50 5 - 8 items - £52.00 9 - 15 items - £55.00 16 - 19 items - £63.00 20 - 39 items - £72.00
40 - 79 items - £95.00 80 - 119 items - £165.00 120 - 159 items - £200.00 160 - 199 items - £250.00
Please contact us for a quotation for larger orders.
Delivery: 4 - 12 working days for stock items
Switzerland: 4 - 40 items: £60.00
*** Russian Private Individuals
Moscow customs have recently introduced very strict controls on the import of goods, particularly those addressed to private individuals. As a result, we regret we cannot send non-document shipments to private individuals within Russia. Please supply a business address for shipments.
Rest of the World
i.e. Africa, Americas, Asia, Australasia, Far East, Middle East, other countries in Europe not mentioned above.
1 item £25.75
Each additional item £11.00
Please contact us ([email protected]) for a quotation for large orders.
Delivery: 3 - 20 working days for stock items
Please note: The above delivery charges are correct at the time of going to press; they however, subject to alteration without notice and do not include customs clearance or local duties for which BEBC cannot be responsible.
BFPO - £25.00 per box (10kg max per box)
At BEBC, we believe that books should not only enrich minds but also respect the planet. That’s why we’re actively reducing our environmental impact at every stage of the book lifecycle — from sustainable paper sourcing to eco-conscious printing and distribution.
Sustainable Paper
We use paper that is Forest Stewardship Council (FSC) or Programme for the Endorsement of Forest Certification (PEFC) certified. This means our books come from responsibly managed forests or recycled sources.
Lower Carbon Operations
We’re working to reduce our greenhouse gas (GHG) emissions across all parts of our business — from printing and packaging to warehousing and delivery. We’re also switching to renewable electricity in our offices and working with energy-efficient printing partners.
Greener Distribution
By optimizing our shipping routes, reducing packaging, and using low-emission transport providers, we’re cutting down the carbon footprint of getting books to our customers.
Digital Publishing
We continue to expand our eBook and audiobook offerings, giving readers low-impact digital alternatives to physical books.
Less Waste, More Recycling
We’ve eliminated single-use plastics in packaging, introduced internal recycling and composting systems, and are working toward paperless operations where possible.
Yes! We only stock and sell genuine, original English Languge/Educational books from trusted publishers and distributors, from all over the world. You can expect high-quality editions with accurate content and professional printing.
All books on our systems are sold brand new.
Absolutely! If you're looking for a specific English title or author not currently available, you can contact us and we’ll do our best to source it for you.
Delivery times depend on your location and whether the book is in stock or imported. For local stock, shipping usually takes [insert typical time frame, e.g., 3–5 business days]. Imported titles may take longer — we’ll give you an estimated delivery date at checkout.
Yes, we ship internationally. Shipping rates and delivery times will vary depending on the destination. You can see the available shipping options at checkout.
Yes! We offer special pricing for schools, libraries, and bulk purchases. Please contact our customer service team to request a quote.
If you receive a damaged, incorrect, or defective book, please let us know within 7 days of delivery and we’ll arrange a replacement or refund. Returns for other reasons are subject to our standard return policy.
We’re expanding our digital selection! Some titles are available as eBooks or audiobooks. Look for the digital format option on the product page, or browse our Digital Library section.
Each book listing includes a suggested age range or reading level (e.g., beginner, intermediate, advanced). If you’re unsure, feel free to contact us — we’re happy to recommend titles based on your interests and language level.
Yes. We prioritize publishers that use FSC-certified paper, eco-friendly printing methods, and sustainable practices. We also aim to reduce packaging waste and carbon emissions in our shipping process. Learn more on our sustainability efforts above.
Payment Methods
We accept payment by Credit or Debit card (VISA, Mastercard, Switch), Paypal, cheque or bank transfer.
We accept payment by: Credit or Debit Card - Visa, Mastercard, Maestro or Bank Transfer.
Sterling (£) Bank Details:
Bank of Scotland, 12-20-29, A/C 00466600
IBAN GB 18 BOFS 1220 2900 4666 00
Swift BIC BOFSGB21281
Teviot House, 41 Southgyle Crescent, Edinburgh, EH12 9DR,
EURO (€) A/C details:
IBAN: GB34 BOFS 1220 2959 1406 42 Swift BIC BOFSGB21281
We regret that we are not able to accept Electron cards or American Express.
For your convenience we have a £ - Sterling and a € - Euro Account. All Account Numbers / Sort Codes, etc. are shown on our invoices.
The standard invoicing (billing) currency is £-Sterling. However we would be delighted to provide invoices in Euros (there is a EUR - € button – top right above the Menu Bat). Please select this when placing your order.
Credit Accounts
For information on opening a credit account please contact our Marketing department. Alternatively you can download our Credit Application Form.
+VAT* UK Rules [Applies to UK and EU Customers only}
Books on their own are not subject to VAT (Value Added Tax).
Some Books with CDs, CD-Roms, DVDs, Online Access Codes are subject to partial VAT.
CDs, CD-Roms, DVDs, E-Books, etc. are fully vatabale.
The current UK VAT rate is 20%. The amount of VAT charged on your Order will be shown in your Shopping Basket / at Checkout.
If you are ordering outside of the UK and EU you will NOT be charged VAT.
VAT Explanation
+VAT* UK Rules [Applies to UK and EU Customers only}
Books on their own are zero rated (Z) for VAT.
Some Books with CDs, CD-Roms, DVDs, Online Access Codes are subject to partial VAT (M)
CDs, CD-Roms, DVDs, E-Books, etc. are fully vatable (S).
The current UK VAT rate is 20%. The amount of VAT charged on your Order will be shown in your Shopping Basket / at Checkout.
If you are ordering outside of the UK and EU you will NOT be charged VAT.
Adoption Copy * [Where you see this ticked next to a title]
Look out for Adoption Copy on the Coursebook Title Page. Not seen this book before? Considering using it for your classes? We will reimburse you for one copy if you order 12 or more copies for your students (within a 6 month period).
Please contact our Customers Services Department quoting your Invoice Numbers as proof of purchase of both orders. We will credit your account. Strictly one Gratis copy per institution.
*Applies to UK and Eire customers only.
Online
Using our On-line Bookshop which is part of this website. Search for books and order online
Telephone
+44 (0)1202 712933
Fax
+44 (0)333 800 1901
Please complete and fax back our order form (PDF - 88kb)
E-mail
[email protected]
Post
Please complete and post back our order form (PDF - 88kb) to:
The Bournemouth English Book Centre
Albion Close
Parkstone
Poole
Dorset
BH12 3LL
UK
Teleordering - Nielsen (Trade only)
BEBC Mnemonic
